Privacy Statement
Introduction
Who we are
This Privacy Statement
Transactional Use of Data
LEGAL BASIS FOR COLLECTING DATA
DATA COLLECTED
- Name
- Middle initial
- Surname
- Employer Name
- Work email
- Work phone
- Work address
- Name
- Middle initial
- Surname
- Employer Name
- Work email
- Work phone
- Work address
- Photo
- Leap Card public transport integrated ticket ID
TRANSACTIONAL PROCESSING OF DATA
We will process your data as follows:
- To process your orders and renewal or orders
- To keep you informed about your order and the renewal of orders
- In improving and developing this website and Bike to Work Ltd's related websites.
- To respond to any queries you might have and generally provide customer support to you.
- comply with applicable laws
- respond to governmental enquiries; or enquiries from a legal, governmental or quasi-governmental local authority agency, or Internet protection agency
- comply with a valid legal process or procedure
- protect our rights or property, this website, and/or other users of this website
TRANSFER OF DATA TO THIRD PARTIES
For Cycle to Work Scheme orders, we may transfer your name and surname to the bike shop along with the details of the quote for the bicycle and accessories that you got from the bike shop.
You may wish to give the shop additional information to allow them to order your bicycle, arrange collection, or as part of any warranty for the goods. You are responsible for transferring this data to the bicycle shop and the bicycle shop will be the controller of this data which will be administered using the bicycle shop's systems.
For Travel Pass tickets we may transfer the following data to the Public Transport Operator in order to process your ticket.
- Name
- Middle initial
- Surname
- Work email
- Work phone
- Work address
- Photo
- Leap Card public transport integrated ticket ID
In these cases the Public Transport operator will become a data controller for this data and will administer the data using their systems. You should make contact directly with the operator regarding your individual data rights.
AGREEING TO THIS USE OF DATA
Marketing Use of Data
We may ask you to consent to allow us to use your data for marketing purposes. You have a choice whether you opt in or not and you do not have to opt in in order to place an order with us.
If you consent to allow us to use your marketing data we may use the following data:
- Name
- Surname
- Work email
- Work phone
- Work address
- Employer Name
- Details of the orders you place.
We may use and process the data for the following:
- To send you news on our services and other related services and services related to the Cycle to Work Scheme and TravelPass scheme.
- To send you special offers and discounts on bikes, accessories and cycling related products.
- To let you know about new public transport services or other information on public transport.
- To analyse trends and carry out research on our orders and in cycling and the use of public transport generally.
We will never sell your data. We will not transfer your data to third parties other than third parties we use to process the data for our use as set out below in the section on third parties.
Third Party Processors
In the section above we have described how we may transfer your data to Bike Shops for Cycle to Work Scheme Orders and Public Transport Operators for Travel Pass Orders as part of fulfilling those orders. These Bike Shops and Public Transport Operators become Data Controllers for that data.
Beyond this, we use may third party Sub-Processors to deliver our services and may securely transfer your data to them. These may include
- Our software developer
- Our server hosting company
- Third party services for delivery of emails such as SendinBlue, Amazon or Google.
- Outsourced service providers
- Professional advisers and auditors.
This third party processing is on behalf of us. We will not transfer your data to third parties for their purposes without your explicit consent. We will inform your Employer of our current Sub-Processors and of any proposed additions or changes to them.
Personally Identifiable Information collected while browsing our websites
- help our website function to process your orders
- address to help diagnose problems with our server
- to administer the Website.
Security and retention
Cookies and Google Analytics
Necessary Cookies
Optional Statistics and Marketing Cookies
Your Rights
You have the followings rights which can be exercised as follows:RIGHT TO BE INFORMED
This Privacy Statement informs you about your data.RIGHT OF ACCESS
In the footer of our websites you can access information on cookies used.If you login at www.travelhub.ie/login and click My Account you can access the data that we hold on you.
RIGHT OF RECTIFICATION
When you login at www.travelhub.ie/login and click My Account you can immediately edit certain data fields that we hold on you. For other fields we cannot allow you to edit the data immediately as it may be in use for active orders. You can raise a ticket to request a data amendment.You can also opt-in or opt-out of the use of your data for marketing purposes.
RIGHT OF ERASURE
See the section above on our general data retention policy.You can request that we erase the data we hold on you by logging in at www.travelhub.ie, clicking My Account and creating a ticket. We are processing the data on behalf of your employer is the data controller. We will discuss your erasure request with them. We will erase or anonymise as much data as possible. We or your employer may need to retain certain amounts of data. For example if an order is processed for a Cycle to Work Scheme bike or Travel Pass ticket you will get tax relief on that order and your employer may need to retain the data for audit purposes. We will communicate the response to your data request to you.
RIGHT TO RESTRICT PROCESSING
We have outlined above what data we require in order to process orders.You can login at www.travelhub.ie/login and go to My Account and request that we restrict processing by opting out of consenting to the use of your data for marketing purposes (if you had previously consented).
RIGHT TO DATA PORTABILITY
Orders can only be processed through your employer who is the data controller. Your employer can request copies of the data if required to ensure data portability.
RIGHT TO OBJECT
When we reply to any data rectification request we will inform you about your right to object and include details on how to object.RIGHTs relating to automated decision making including profiling
We don't have automated decision making processes.
Changes to this Statement
Please note that this Statement forms part of the Terms and Conditions for use of the websites and all associated subdomains and Bike to Work Ltd and associated brands services and forms part of the Agreement between you and Bike to Work Ltd. You can determine with this Statemetn was last revised by referring to the last updated date at the top. We may, from time to time, amend this Statement, in whole or part, in our sole discretion. If we make major changes we will ask you to accept the revised Privacy Statement before you place any new orders.Revisions
Revised: 16th May 2018: Full update to reflect the GDPR
Revised: 6th October 2016: Reference to Data Protection Act 1998 updated to Data Protection Acts, 1988 and 2003
Published: 4th March 2015